🔄 Exchange Process

Step 1 – Contact Us
Call +92 3700698970 or email comfyfashion.pk@gmail.com within 10 days of delivery.

Step 2 – Eligibility Check
Exchange allowed if:

Wrong size received

Product unused & in original condition

Product not damaged by customer

Step 3 – Rider Pickup
We will send our own rider to collect the product for exchange.

Step 4 – Delivery Charges
Pay Rs. 350 (pickup + new delivery).

Step 5 – New Product Delivery
After receiving & checking your product, we will deliver the replacement item.

💰 Return / Refund Process

Step 1 – Contact Us
Call +92 3700698970 or email comfyfashion.pk@gmail.com within 10 days of delivery.

Step 2 – Eligibility Check
Refund allowed if:

Product damaged on arrival

Wrong product received

Product unused & in original condition

Step 3 – Send Product
Ship back to our address in original packaging.

Step 4 – Inspection
We inspect the returned item for eligibility.

Step 5 – Refund
Refund issued via your original payment method.
Rs. 250 delivery charges deducted from refund amount.