Return and exchange policy

๐Ÿ”„ Exchange Process
Step 1 โ€“ Contact Us
Call 03327398875 or email comfyfashion.pk@gmail.com within 10 days of delivery.
Step 2 โ€“ Eligibility Check
Exchange allowed if:

  • Wrong size received
  • Product unused & in original condition
  • Product not damaged by customer

Step 3 โ€“ Rider Pickup
We will send our own rider to collect the product for exchange.
Step 4 โ€“ Delivery Charges
Pay Rs. 500 (pickup + new delivery).
Step 5 โ€“ New Product Delivery
After receiving & checking your product, we will deliver the replacement item.

๐Ÿ’ฐ Return / Refund Process
Step 1 โ€“ Contact Us
Call 03327398875 or email comfyfashion.pk@gmail.com within 10 days of delivery.
Step 2 โ€“ Eligibility Check
Refund allowed if:

  • Product damaged on arrival
  • Wrong product received
  • Product unused & in original condition

Step 3 โ€“ Send Product
Ship back to our address in original packaging.
Step 4 โ€“ Inspection
We inspect the returned item for eligibility.
Step 5 โ€“ Refund
Refund issued via your original payment method.
Rs. 250 delivery charges deducted from refund amount.