Winter Basic Sweatshirt

We try our level best to deliver the product as early as possible. Once the order is placed on our website, our staff will check your shipping address. If your address is complete, then your order will be confirmed; else you will get a call from our representative for order confirmation. Once the order is confirmed, it is dispatched from our warehouse. Processing times for orders vary from product to product.

 1. Major cities in Pakistan

It usually takes 3 working days to deliver in major cities after the order is dispatched from our warehouse.

 2. Other locations is Pakistan

It will take 4 to 6 working days to deliver the product after it has been dispatched from our warehouse.

To keep your Snooze.pk products looking fresh, soft, and comfortable for longer, we recommend washing them with care. Machine wash at 30°C or hand wash in lukewarm water, preferably using cold water to help maintain the fabric's color and quality. Use a mild, gentle detergent and avoid bleach, chlorine, and harsh chemicals. For drying, line dry in the shade or use a tumble dryer on low heat, avoiding prolonged exposure to direct sunlight. If ironing is required, use low heat and handle delicate fabrics carefully. Washing garments inside-out is recommended to help protect prints, colors, and fabric quality. Following these care instructions will help maintain the comfort, shape, softness, and appearance of your Snooze.pk products.

🔄 Exchange Process
Step 1 – Contact Us
Call 03327398875 or email comfyfashion.pk@gmail.com within 10 days of delivery.
Step 2 – Eligibility Check
Exchange allowed if:

• Wrong size received
• Product unused & in original condition
• Product not damaged by customer

Step 3 – Rider Pickup
We will send our own rider to collect the product for exchange.
Step 4 – Delivery Charges
Pay Rs. 500 (pickup + new delivery).
Step 5 – New Product Delivery
After receiving & checking your product, we will deliver the replacement item.

💰 Return / Refund Process
Step 1 – Contact Us
Call 03327398875 or email comfyfashion.pk@gmail.com within 10 days of delivery.
Step 2 – Eligibility Check
Refund allowed if:

• Product damaged on arrival
• Wrong product received
• Product unused & in original condition

Step 3 – Send Product
Ship back to our address in original packaging.
Step 4 – Inspection
We inspect the returned item for eligibility.
Step 5 – Refund
Refund issued via your original payment method.
Rs. 250 delivery charges deducted from refund amount.